Store your rose sex toy in a clean, dry pouch or container away from direct sunlight and extreme temperatures. Make sure it’s fully air-dried before storing to prevent moisture buildup and bacteria. Keep it in a cool, discreet spot like your bedside drawer for easy access.

Your privacy is our top priority. For billing, we go incognito! There’s no mention of our brand or products—your statement will simply show “Apogee Co.” for complete discretion.

Fret not! At Hedonist Tribe, you can make offline payments via PayNow if charging to a card is what you’re worried about. Alternatively, to purchase your pleasure toys in person, you can schedule a private appointment at our showroom here. Simply get in touch with our customer support and we’ll guide you through the next steps.

We've got your back when it comes to shipping our pleasure toys. Don't worry, our packages are super discreet—no mentions of our brand or sex toys are on the labels. It'll be our little secret, sounds good?

Yes! We offer a complimentary self-pickup option at Tanjong Pagar, 100 Peck Seah Street, Singapore 079333. Just choose this option during checkout and once your parcel is ready, we'll shoot you an email with a link to book your pickup time. The best part? We've got you covered even on weekends and public holidays! More details here.

We ship worldwide using registered airmail, and the rates are super competitive—you'll see them at checkout, depending on your address and item weight. Expect your treats to arrive within 2 to 25 working days. Plus, at Hedonist Tribe, enjoy free shipping on us if your order goes above S$130/~USD$100 (conditions apply*). Happy shopping!

Once dispatched, you'll receive an email with a tracking link. Feel free to reach out to our customer support if you’ve any questions on your shipment.

Enjoy peace of mind with our sex toys, covered by a 1-year warranty for orders within Singapore. Please note that warranties and return claims are not applicable for orders shipped outside of Singapore. To check if your sex toy qualifies, please refer to this link here.

Yes, we accept returns for unopened products within 14 days of purchase in Singapore. If your item is defective and falls under our Warranty Policy, we're happy to assist with an exchange. Reach out to us, and we'll send you a link to book a time slot for an in-person return at our space in Tanjong Pagar. Please note that refunds will be issued in the form of in-store credits. Sale items are considered final, though they're still covered by our 1-year warranty. For complete details, please refer to our Returns & Warranty policy.

You can get in touch with our customer support team here via our website's chatbox, email, or WhatsApp hotline. Rest assured, we're dedicated to offering speedy and personalised responses to any questions you may have.

While we are primarily an online adult store, we provide a more personalized shopping experience at our adult shop showroom through private appointments with our pleasure expert. Feel free to contact us to schedule your private session and discover your perfect sex toy.