Hedonist Rewards

How It Works

Earn Those Points

Redeem Rewards

FAQs

Membership Tier

What are my birthday perks?

= customer must on update on loyalty page, when click on the birthday icon then a popup will appear to ask for birthday date

What are the tiers and how do I advance to the next tier?

= share tiers plus emphasis on lifetime spend to get to next tier + mention that the lifetime spend is tracked from the start of our business (not when we launch this loyalty prog)

Will my tier status be downgraded when I redeem my points for discount vouchers?

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Points and Rewards

What is the point currency?

The awakened N empowered: earn 1pt for every $1The unapolo: earn 2pts for every $1The liber: earn 3pts for every $1

How do I earn points, and what can I redeem them for?

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Where can I check my point balance?

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When will I see the points earned from an order reflected on my account?

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Do my points expire, are they transferable, or can I combine points from multiple accounts?

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Can I use my reward discounts together with other promotions or to purchase a gift card?

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What happens to my points if i return or exchange my purchase?

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General Enquiry

What’s Hedonist Rewards?

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How do i join Hedonist Rewards?

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How can I update my personal or account details?

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Who can I contact for any questions about my account, and points?

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Can I join Hedonist Rewards if I’m based outside Singapore?

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How do I delete my Hedonist Rewards?

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T&Cs

Accumulated spendings and points are valid only for a 12 month period and will reset thereafter
Tier status will expire after a year from day of your status upgrade. All accounts will return to the member tirer after 12 month period
Earned points can only be redeemed in form of a discount voucher, to be applied on your purchase at XXX.com or in-store
Bynd artisan reserves the right to amend any terms and condition at its discretion